Data retention and deletion
Understand the Free-plan history window.
Steps
- On Free, chats are deleted after 90 days.
- Paid plans include retained chat history as shown in the plan details.
- Card numbers appearing in chat are masked automatically.
- For data questions or deletion requests, contact support@velixchat.ai.
Need more help? Contact support.
Still need help?
Email support@velixchat.ai — we usually reply within 1 business day.