What data Velix Chat stores
Learn how store information supports the assistant.
Steps
- Velix Chat uses the store information required to answer relevant shopper questions, including products, policies, pages, shipping settings, and merchant notes.
- It also handles chat conversations and order-status requests as part of its functionality.
- Customer information is associated with your Shopify store.
- For formal details about data handling, review our Privacy Policy.
Need more help? Contact support.
Still need help?
Email support@velixchat.ai — we usually reply within 1 business day.