Upgrading or downgrading
Change your plan from inside the app.
Steps
- Open Velix Chat in your Shopify admin.
- Go to your plan or billing settings.
- Choose the new plan and review Shopify’s billing confirmation.
- Confirm the change and check that your active plan is displayed correctly.
Need more help? Contact support.
Still need help?
Email support@velixchat.ai — we usually reply within 1 business day.